Refund policy

We hope you're happy with your purchase! But if it’s not quite right - whether it doesn’t suit you or the fit isn’t as expected - you’re welcome to return it for an exchange or refund within the specified return windows:

• Full-Price Items: Returns must be requested within 14 days of receiving your order.
• Sale Items: You have 14 days from receiving your order to request a return.
• Final Sale Items: All merchandise marked or designated as "Final Sale" is sold as-is. By completing your purchase, you acknowledge and agree that these items are not eligible for return, exchange, or refund under any circumstances, except where required by local state law. For full terms and conditions on final sale items visit our Terms & Conditions page.

Please note that goods returned outside of these dates will be refused.

Please ensure all items are returned in their original, unworn, and unwashed condition, with tags still attached and neatly folded in their original packaging. Items that don’t meet these standards will be refused. Returning items in this condition also helps speed up the process, and make our lives a lot easier.

Final Sale

No Returns, Exchanges, or Refunds
All merchandise marked or designated as "Final Sale" is sold as-is. By completing your purchase, you acknowledge and agree that these items are not eligible for return, exchange, or refundunder any circumstances, except where required by local state law.

Identification of Final Sale Items
Items are classified as Final Sale if they:

• Display a "Final Sale" warning on the product page or digital checkout screen.
• Feature a price ending in specific clearance decimals (e.g., $.48, .98, or .99).
• Are purchased during specific warehouse clearance events or with a discount code of 70% or greater.

Price Adjustments
Final Sale items are excluded from price matches and price adjustments. If an item you previously purchased drops further in price and becomes a Final Sale item, we will not refund the difference.

Damaged or Defective Merchandise Exception
The only exception to this policy is if an item arrives damaged, defective, or if the incorrect item was shipped. If you receive a flawed item, you must report the issue to Customer Support within 14 days of delivery. Upon verification, a full refund to the original payment method or an identical replacement will be issued.

Unauthorized Return Shipments
If you mail a Final Sale item back to our distribution center without prior authorization, no refund or store credit will be issued. The item will not be mailed back to you, and the merchandise will be forfeited.